We're experts at what we do and we're here to help you.

CROWD grew from SUHI's nearly two decades of vast leadership developing, implementing, evaluating, and scaling CHW interventions. We have developed and rigorously tested methods in the hiring, training, and deploying CHWs for optimal effectiveness. CROWD supports health plans, health systems, organizations, and research studies in hiring, training, supervising, and evaluating CHWs. We know every organization is different and tailor services to each community and organization's unique needs.



  • We help organizations identify CHWs with the necessary skill set and experience for their specific position, including support with:

    • job announcements

    • networking

    • interviewing

  • We work closely with human resource departments to create job descriptions and pathways for CHW professional development


  • We offer a variety of training opportunities for CHWs, including:

    • CHW core skills training. Examples of modules include:

      • Adverse Childhood Experiences

      • Cultural Competency and Humility

      • Social Determinants of Health

    • Disease-specific trainings such as asthma, diabetes, and breast health navigation

  • We also offer training opportunities for CHW supervisors


  • We support organizations with the integration of CHWs within their system to ensure effective uptake of the CHW model

  • We also provide guidance on the development and implementation of their CHW-based health interventions, supervisor support, and intervention fidelity


  • We provide direct service whereby SUHI staff, CHWs, and program managers implement interventions on behalf of external clients

  • Benefits include minimal start-up time, trained and vetted CHWs, optimal CHW supervision, and access to SUHI’s years of expertise

  • Available programs:

    • Asthma CarePartners (ACP) program, a ready to launch home-based, CHW-led asthma intervention developed and rigorously evaluated by SUHI

    • Helping Her Live, a breast health navigation program

    • Customized interventions built for your organization’s needs


  • Program evaluation

    • research design

    • formative and summative evaluation

    • logic models

    • process mapping

  • System evaluation

    • identification of strengths and areas of improvement with a particular focus on access, outcomes, and satisfaction

  • Evaluability assessment

    • analysis of full-scale evaluation feasibility

  • Data tracking and storage

    • dashboards, tracking tools, monitoring systems



1500 South Fairfield Avenue

Chicago, Illinois 60608

Have an inquiry? Get in touch with us!

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