The SUHI CHW team (pictured from left to right): Melinda Banks, Madeline Woodberry, Stephanie Jordan, Ana Diaz, Kim Artis, Rhonda Lay, Aidyn Ocon, Gabriela Bustos, Adlaide Holloway, Faith Williams, and Jatavius Brown.

Why CHWs

Research has proven the effectiveness of community health workers (CHWs) in reducing costs, improving outcomes, and increasing client engagement and satisfaction. CHWs share a strong connection with the community they serve due to geography or similar life experiences, thus they are able to quickly establish the trust needed to successfully identify and address barriers to disease prevention and management. They address health and social inequities, bridging the gap between communities/individuals and service providers. CHWs increase knowledge and self-sufficiency through outreach, navigation, education, informal counseling, social support and advocacy.

How effective are CHWs?

Evaluation findings for SUHI's asthma programs have indicated that emergency department visits and hospitalizations have decreased by about 70% and Quality of Life scores (from the Juniper validated tool) have improved significantly across the programs.  Notably, cost savings have been substantial, ranging from $2.33 to $7.79 per dollar spent.*


What can CHWs do for your organization?
CHWs can play a unique role improving outcomes on your healthcare or service delivery team, serving as trusted messengers and bridges between the healthcare system and the community. CHWs can carry out disease specific interventions, a few examples include:

  • Asthma management 

  • Diabetes management

  • Cancer screening navigation

  • Oral health navigation

Beyond disease specific interventions, CHWs can provide a wide range of services to your organization, including:

  • Client location 

  • Patient navigation 

  • Home visits

  • Insurance enrollment

  • Addressing barriers related to the social determinants of health

  • Building self-efficacy and empowerment to help clients take charge of their health 

  • Assisting complex participants / patients 

Where can I go to learn more?


Watch the video below to hear from our CROWD team on the value of CHWs